FAQ
Products & Care
Where are your products made ?
All our products are made in Naples, Italy. We work with a small workshop specialized in luxury leather goods for over 40 years.
What types of leather do you use?
We use leather but also suede. All our skins come from Italian tanneries. Our leathers are mainly treated through a vegetable tanning process for a better respect of the environment as well as optimum quality.
Order
How long does it take to ship my order?
During the week: 24 to 48 h. Over the weekend: the following Monday.
How can I track my order?
Once your order is shipped you will receive an email with an online tracking number.
Delivery & Returns
Is delivery free in US?
Yes, delivery is free in US for purchases over $200. Otherwise, delivery is $8.
Do you deliver internationally?
Yes, we accept orders from all over the world. The delivery costs vary depending on the destination.
How long does it take to receive my order?
Once your product has shipped, it usually takes 2 to 3 business days in France, 3 to 7 in Europe. 5 to 15 for the rest of the world. If you have not received your products, feel free to contact us using our contact page.
What is your return policy?
You can return your product up to 14 days after receiving your order. Please make sure that the products are not worn, washed or damaged.
Refunds are processed the same way as purchases. For foreign customers, returns are the customer's expense. In US, returns are free for customers. In the case of a Chronopost delivery, the shipping costs will not be reimbursed.